Privacy Policy
Last updated: March 5, 2026
This Privacy Policy describes how CryptoCasinos ("we", "us", "our") collects, uses, discloses, and protects the personal information of users ("you", "your") who visit our promotional website and participate in our spin-to-win campaigns. We are committed to protecting your privacy and handling your data in compliance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's Anti-Spam Legislation (CASL), and applicable provincial privacy laws.
1. Information We Collect
1.1 Information You Provide
When you participate in our promotional offers (e.g., spin-the-wheel game) and submit the claim form, we collect:
- First name and last name
- Email address
- Marketing consent status (whether you opted in to receive promotional emails)
- Prize won during the promotional game
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and approximate geographic location (country-level)
- Browser type, device type, and operating system
- Referring URL and pages visited
- Click identifiers and tracking parameters (clickid, s1-s5) passed via URL for affiliate attribution
- Cookies and similar technologies as described in Section 7
2. How We Use Your Information
We use your personal information for the following purposes:
- Deliver promotional offers: To process your spin-to-win prize claim and connect you with the applicable casino bonus offer
- Email marketing: With your explicit consent, to send you promotional emails including bonus offers, free spin notifications, new game announcements, and exclusive deals
- Affiliate tracking: To attribute your visit to the correct marketing partner for commission purposes
- Analytics and improvement: To analyze usage patterns and improve our promotional campaigns
- Legal compliance: To comply with applicable laws, regulations, and legal processes
3. Email Marketing & CASL Compliance
Your consent matters. We only send commercial electronic messages (CEMs) to individuals who have provided express consent in accordance with Canada's Anti-Spam Legislation (CASL).
3.1 Express Consent
By checking the consent checkbox on our claim form, you provide express consent to receive promotional emails from us. This consent is:
- Voluntary and not a condition of receiving your prize
- Informed — you are told what types of messages you will receive
- Recorded with a timestamp for our compliance records
3.2 What We Send
Marketing emails may include:
- Casino bonus offers and deposit match promotions
- Free spin offers and new game releases
- Exclusive VIP and loyalty program invitations
- Cryptocurrency deposit promotions and crypto-related offers
3.3 Unsubscribe
Every marketing email includes a clear and functional unsubscribe link. You may opt out at any time by:
- Clicking the "Unsubscribe" link at the bottom of any email
- Emailing us at info@cryptocasinos.onl with the subject "Unsubscribe"
We will process unsubscribe requests within 10 business days as required by CASL.
3.4 Sender Identification
All commercial emails will clearly identify the sender, include our contact information, and provide a valid mailing address, as required by CASL.
4. Legal Basis for Processing
We process your personal information based on:
- Consent: Your explicit opt-in for email marketing communications
- Legitimate interest: For analytics, fraud prevention, and improving our services
- Legal obligation: To comply with applicable laws and regulations
5. Data Sharing & Third Parties
5.1 Service Providers
We share your data with trusted third-party service providers who assist us in operating our services:
- Email marketing platforms (for sending and managing email campaigns)
- Web hosting providers (Vercel / GitHub for website hosting)
- Analytics providers (for understanding website usage)
5.2 Affiliate Partners
When you claim a bonus, you may be redirected to a third-party casino operator. At that point, the casino operator's own privacy policy and terms of service will apply. We encourage you to review their policies before creating an account or making a deposit.
5.3 Legal Requirements
We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, safety, or the rights of others.
5.4 No Sale of Data
We do not sell your personal information to third parties.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy:
- Email and name: Retained as long as you remain subscribed to our mailing list, or for up to 3 years after your last interaction, whichever is longer
- Consent records: Retained for a minimum of 3 years after the last CEM is sent, as required by CASL
- Analytics data: Retained in aggregated, anonymized form
You may request deletion of your data at any time (see Section 8).
7. Cookies & Tracking Technologies
Our website uses:
- Essential cookies: For basic website functionality
- Tracking parameters: URL-based click identifiers (clickid, s1-s5) for affiliate attribution — these are not stored as cookies but passed via URL
- Local storage: To remember your spin status during your session
We do not use third-party advertising cookies on this promotional page. If you proceed to a casino operator's website, their cookie policy will apply.
8. Your Rights
Under PIPEDA and applicable provincial privacy laws, you have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Withdraw consent: Withdraw your consent for email marketing at any time
- Complaint: File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated
To exercise any of these rights, contact us at info@cryptocasinos.onl. We will respond within 30 days.
9. Data Security
We implement reasonable technical and organizational measures to protect your personal information, including:
- HTTPS encryption for all data transmission
- Secure storage with access controls
- Regular security reviews of third-party service providers
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.
10. Age Restriction
You must be 19 years of age or older to use this website and participate in our promotions. This website is intended for residents of Canada where the legal gambling age is 19+. We do not knowingly collect information from individuals under the age of 19. If we become aware that we have collected data from someone under 19, we will delete it promptly.
11. Responsible Gambling
We are committed to promoting responsible gambling. If you or someone you know has a gambling problem, please contact:
- ConnexOntario: 1-866-531-2600
- Gambling Help Line (Canada-wide): 1-800-463-1554
- Gamblers Anonymous: gamblersanonymous.org
12. International Data Transfers
Your data may be processed and stored on servers located outside of Canada (e.g., in the United States) by our service providers. When this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with PIPEDA requirements.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
CryptoCasinos - Privacy Team
Email: info@cryptocasinos.onl
This Privacy Policy is governed by the laws of Canada and the applicable province in which you reside.